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And although
her overall goal each day remains unchanged—to build enhanced
tools to help customers run their businesses better—there
is no typical day for Hance and her team.
Responsible
for all Itron’s software product lines including Itron Enterprise
Edition, MV-90xi, and the MetrixND suite of products,
Hance’s team is continually developing strategies to better
integrate Itron software solutions and find compatibility
between products. Says Hance, “It’s all about finding balance.
We’re trying to maximize one product without impacting another,
or disrupting a customer’s expectation of cost, schedule or
function.”
Hance
sees this process as scientific—a proclivity likely based
on her early exposure to chemistry sets. For Hance, matching
Itron software products up with customers’ business cases
is simply utilizing analytic, problem solving talents within
a business context. She’s hesitant to take a lot of the credit
though or make any gender-specific conclusions. Instead, she
says, “The true innovation behind Itron’s software products
is our dedicated team. There are 270 people solely dedicated
to these products and the ultimate success of our software
customers. I am honored to be a part of that.”
Somewhere
amidst all that dedication to Itron and to her community,
she also finds time for her husband and five American Saddlebred
horses and her 17-acre farm. It’s all in a day’s work for
Hance and we here at Itron wouldn’t have it any other way.
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